Come work with us!
With Kate due to go on maternity leave in June, we are looking for someone to join our team!
Holland Road Yarn Co isn't just a shop, it's a place where we build a community of knitters and crafters. We really love our customers and bend over backwards to bring them the best possible yarn buying experience. We are a 21st century business who use all the technology at our disposal.
Our ideal colleague is:
- a true yarn-lover, a passionate knitter and well-versed in all things woolly
- can talk about knitting and projects until the cows come home
- knows Ravelry backwards and believes technology is essential to daily life
- can wrangle google docs and share inspiration in 140 characters
- crochet and /or spinning skills would be a bonus
- constantly looking to learn more about the craft
- comfortable with money handling and sales
- and, most importantly, have amazing people skills.
Our kaupapa is:
- We take care of the environment and work to be as low-waste as possible
- We are committed to being an inclusive and welcoming environment for Māori, Pasifika and people of colour, LGTBQI+, disabled, and those new to crafting
- We receive feedback with humility and always strive to improve
There is one position available, on a fixed term 6 month contract to cover maternity leave. There is potential for it to become permanent, depending on how 2019/2020 turns out for us. The role is sole charge, so we need someone who can take the initiative but isn't afraid to ask questions if unsure about something.
General Duties:
- Provide excellent customer service, both in-person and online.
- Pack and ship customer and wholesale orders
- Maintain a tidy and well-organised store
- Receive and process stock
- Knitting / crochet expertise
Administrative Duties:
- Complete rolling stocktakes as required
- Schedule classes, liaise with teachers and students
- Responsibility for ordering from specific suppliers
- Enter accounts payable invoices in Xero
